At Dreamission, the privacy of our clients is our top priority on www.dreamission.com, and we respect it as our own. Although we collect information from our clients, it is only used to enhance our customer services. Our company acknowledges that the maintenance and use of our clients’ information is our responsibility. We DO NOT rent or sell the information that our clients provide us online.
This policy describes how the personal information of our clients collected by us is used, why we collect it, and how we use it. It also outlines the choices you can make regarding how we collect and use your information.
The information collected by Dreamission includes the client’s name, email, mailing address, and phone number. These pieces of information are provided by the client during ordering or when saving information with our company. We may also use the email addresses or mailing addresses received through our mailing system, such as our Contact Us Form, to respond to comments and queries.
Our company also maintains records of items that have interested our clients in the past, as well as the client’s online purchases.
The information collected is used in various ways. Dreamission uses the information saved by our clients to process their orders. We also send emails to confirm orders, and our customer service may contact clients via phone, mailing address, or email if we have additional queries regarding the order placed.
Clients may also receive updates regarding our site and services, which may include newsletters and information on promotions. Additionally, we may use the information about your interests and purchases to help us improve our site design and the client’s purchasing experience.
If you no longer wish to receive our newsletter and promotional communications, you may opt out by following the instructions included in each newsletter or communication, or by emailing us at support@dreamission.com or calling us at +1 (214) 814-5651.
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share button or interactive mini-programs that run on our site. These features may collect your IP address, the page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.
Personal information will NOT be released to third parties except as described in this policy. We do not sell personal information to third parties under any circumstances.
We use credit card processing companies to bill you for services. These companies do not retain, share, store, or use personally identifiable information for any other purposes. We also use LivePerson to provide live customer support chat on our website. These companies are authorized to use your personal information only as necessary to provide these services to us.
The information of our clients is secure, protected during transmission by Secure Sockets Layer (SSL) software, which encrypts the information you provide.
We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at support@dreamission.com.
Clients can access their registered accounts by signing in on our homepage. Once signed in, clients can view their previous lists and the information they have submitted. Users can update their information after logging into their accounts by clicking “My Account.”
Clients must send an email to request the cancellation of their subscription or to have their personal information deleted. This will prevent the user from receiving email communications related to any online orders placed on the site.
We will retain your information for as long as your account is active or as needed to provide you with services. Please contact us if you wish to cancel your account or request that we stop using your information to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies are alphanumeric identifiers transferred to clients’ hard drives through their web browsers. This allows our systems to recognize clients’ browsers and store items in their shopping carts during visits.
The “Help” section of the toolbar on most browsers provides guidance on preventing the browser from accepting new cookies, notifying the user when a new cookie is received, or disabling cookies altogether. However, cookies allow you to take full advantage of the site’s features, and we recommend leaving them enabled.
We also track your IP address to help diagnose problems with our server and administer our website. Your IP address is used to gather broad demographic information, such as your location and Internet service provider. We may collect combined information on how users utilize the site, including traffic patterns and search queries. No IP address or log file information is tied to Personally Identifiable Information (PII).
Additionally, we log browser types, access times, URLs from which visitors came to our site, and URLs viewed while on our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form.
The use of cookies by our partners, affiliates, tracking utility companies, and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility companies, and service providers may use session ID cookies to facilitate navigation on our site.
We employ a software technology called clear gifs (also known as Web Beacons/Web Bugs) to help us manage content on our site more effectively by informing us about the effectiveness of our content. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. Unlike cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
With your consent, we may post your testimonial along with your name. If you would like your testimonial removed, please contact us.
Our site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage before the change takes effect.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
If you have any questions regarding our Privacy Policy or our use of your information, please call our toll-free number (+1-877-280-0975) or email us at order@dreamission.com.
In order to ensure the privacy of our valued customers, we never store any information related to our clients, nor do we collect any credit card information from clients.
We respect your right to privacy and therefore do not share your name and contact details with any third party. We keep the information you provide confidential. This information is used only to understand your requirements and to improve our services to suit your needs more effectively. We ensure compliance with the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers, such as credit card information. Accordingly, we advise our customers not to share any confidential or sensitive information with our employees. If you do so, you do so at your own risk, and our company shall not be liable for any misuse.
Your ordered work may be forwarded to any of our production or service centers located globally for quality delivery. However, they are also bound by an NDA to keep customer information highly confidential.
We have a policy of using pseudonyms to ensure the following:
To avoid undue confusion and hassle for our customers when they are assigned a new account manager, we use pseudonyms; this helps our customers remain connected with a single point of contact and remember their name comfortably.
Moreover, as our staff comprises individuals from different regions and cultures, the use of pseudonyms helps us present a uniform culture within the organization.
At Dreamission, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with us through our websites, SMS, and email communication services. This policy complies with applicable regulations, including 10DLC TCR in the US and Canada.
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using encryption, secure servers, and regular security assessments.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
You have the right to access, correct, or delete your personal information. You may also request that we limit or stop processing your data, subject to certain exceptions. To exercise these rights, please contact us at support@dreamission.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.
